Je bosse

I think being the eldest child teaches you to be bossy. My brother Bob arrived home from the hospital with my mother when I was 3 and a half, already precocious I immediately enquired when he would be able to play cars with me. He duly became the dastardly Jerries to my plucky Tommy hero, the noble Indian to my brave cowboy, the dastardly Japanese to my Chindit. He was my goalkeeper when I later decided to be a footballer, so I could fire my dream shots into the top corner, or at least into the garage door and annoy my long suffering grandfather whose workshop was behind the goal. As our games outgrew just the two of us I recruited the Twohig brothers from across the road to our gang, then the Cornish brothers moved in around the corner and we had two opposing armies to work through our wars, raiding parties and bloodthirsty campaigns which were played out through the wooded world that was Tardis-like enfolded into our back garden.

I was the major general in charge of the maneuvers, the head coach making the tough calls and the CEO responsible for the division of labour. I was the oldest by one year from Kim Twohig and Neil Cornish but it was less a function of the height giving authority rather than desire for taking the authority, giving direction and leading the group off on our adventures. Whether foraging a path through the jungle of the bamboo thicket in our garden or trekking down the back lane of Webbs Hill to Vallis Vale and the overgrown former quarries that regularly became more strange lands to be explored and conquered.

My first formal interaction with a superior, other than dealing with my teachers, parents, grandparents and a much older sister, was Mr Wells of Wells Coaches. He ran the school bus services in the mornings and afternoons and day trips to Weston-Super-Mare, Bournemouth, Weymouth and Longleat. Children, sweet eating old ladies, smoking pub groups, travel sick as often as not, all his regular clients kept his coaches filthy. Myself and an everchanging cast of characters emptied the ashtrays on the back of every seat, swept and mopped the floors. We also got to clean the outside of the coach with a brush and a hose, I got to clean the outside until Mr Wells caught me cleaning my colleague with the hose and was told to clear off and never come back.

My next boss was a little more understanding but in her own way a little more intimidating. Barb Roberts was a bespectacled Yorkshirewoman adrift with her portly little husband in our little Somerset market town. She and George were friends of my parents and drank together at the Royal Oak, next door, every Friday evening. My mother and Barb did most of the talking, working through their packs of Silk Cut while my Dad and George punctuated with nods, chortles and knowing looks. My Dad’s pipe fulls of Condor tobacco completing the recreation of the great smogs of the 19th century while George, the non-smoker of the group, sipped his half of bitter. Barb was the manager of the Spar supermarket on the corner of Gore Hedge and Keyford. I worked for the going rate of 3 shillings an hour Friday after school and Saturdays stacking shelves and packing groceries. I moved on to other jobs that paid more or fitted around my school and, latterly, my sporting commitments better but I would see Barb and George with Mum and Dad on their Friday evening socials as they came back to our place for a night cap. This was the era of dressing up for an evening out so both the men wore suits, and the women in full make up, jewelry and dresses. George developed an increasingly large swelling in his groin that was never discussed, even as it became the size of a small football, more and more visible in his suit pants. He died suddenly of testicular cancer and it was still never disucssed. Barb went grey completely over the next few months and then died herself of a broken heart within a year. I looked to see on Google StreetView if the Spar was still there in some form but it has also disappeared under what is now a small housing development.

Bill Lewis was another outsider in Frome. He had been in the army but was a cockney who married a local woman. He had started a small cleaning business from scratch. He drove around town in his little van with ladders on the roof, hustling window cleaning when larger jobs were scarce. He managed to get a couple of contract cleaning jobs and then needed help and with my coach cleaning experience I was a shoe in to help him sustain his growing enterprise. I cleaned the floors of the large supermarket in the new West Way Centre every morning at 7.00am using a new fangled wet-vac. I balanced atop his highest ladders cleaning office windows. We cleaned  windows of the houses on the new estates. We cleaned PVC storage silos during the factory shutdown at Wallington Weston, where my sister and her husband had worked before setting off to darkest Essex for him to be a programmer. We also cleaned the canteen at the Express Dairy in Oldford, I did the cleaning and then Bill would help himself to chocolate bars and sweets which he smuggled out in the wet vac. Oldford is full of odd memories, the Vaughn family farm at Park Farm, home of first serious girlfriend Jude, The Ship pub where I ended up working as bar man and outside of which myself and a friend spent an afternoon mooning cars as they drove by. The Express Dairy is now owned by Bonne Maman for some reason and in the early 2000’s my brother Bob ended up in charge of HR for whoever was the owner at the time.

Time moved on and I stacked more supermarket shelves, I was a White Hunter at the Lions of Longleat for 3 summers, worked bar, was a cook in a Good Food Guide listed restaurant, did shift work in a carpet factory running looms, was a fitter’s mate in a factory in Newport South Wales where I broke my toe, as Zappa would have been happy to see I wound up “working in a gas station” and before leaving for France after my final summer after graduation, before starting a real job, I worked in an early waste recycling project at a cement factory in Westbury, where I broke my little finger on my left hand while rebricking the immense kiln. So much for health and safety.

My first few months with Unilever were typical of the ‘graduate trainee’ scheme. Weeks of training in the SPD’s head offices in Watford interspersed with weeks in branch operations. My attempt at getting into the shipping part of Unilever failed and I ended up in their distribution business appropriately named Speedy Prompt Delivery. There were various companies all in one way or another moving raw materials into or finished goods out of Unilever businesses in the UK. Romantic intentions of being in a global world of shipping and exotic ports in foreign climes were dashed by the day to day reality of managing warehouses and delivery trucks in Warrington, Eastleigh, Doncaster and other lifeless towns in England enduring strikes and power cuts of the 3 day week and the famous ‘winter of discontent’. So when I was offered a market research project in the Potteries for a newly established international freight subsidiary I had little sense of what path I was headed down. I arrived on the train in Stoke late on a cold Monday morning in February and was picked up by the General Manager’s secretary, Carole. A woman, it saddens me to say, that having worked with her for 3 years my enduring memory is that she was prone to severe constipation and had to be reminded by her father to do something about it when she was starting to look ‘peaky’. She was engaged to a milkman, who because he got up at 3.30 every morning was not exactly the life and sole of the party, she referred to him as Bert, even though his name was David, it was if she had decided remembering boyfriend’s names was too much like hard work so for short hand they all became Bert.

I was asked to wait as my new boss, the GM, was not yet in. At about 12.05 he exploded through the office door rummaged through his in-tray and then came back out, all without taking off his mackintosh. “Lets go and grab lunch!” he said and off we went, me trailing him in an attempt to make small talk, as we jumped into his brand new gold Ford Capri 2.0 GLS and headed off to a pub. As this was late 70’s England pub lunch was a sandwich and a couple of pints of bitter consumed while my new boss, Pete Meyrick, in his broad Swansea accent, explained that there was no project but if I was interested they needed a salesman to cover Britain, the Benelux and France. If I did that for him I would get a company car and he would fight the political battles to make it a long term job. So with a very used maroon Ford Cortina complete with 8 track player and the promise of international travel I was bought. I became the Marketing Development Manager for the Powder Tank Division of Unispeed Intermodal. Meyrick was a hard driving pugilistic manager. I am not sure I learned that much from him as communications were not his forte; he was a team builder in so far as he put effort into the group socializing after long hours. He developed an esprit de corps by belittling the other two sister divisions, their efforts, their GMs especially came in for his withering disregard and the support staff who we shared the offices with in Newcastle Under Lyme. He ultimately left two years later to set up his own operation and became rich by stealing the core contracts from under the nose of the Unilever business. He took two of my colleagues with him and the fact that he didn’t invite me to join him ultimately showed how little he thought of me. I, meanwhile, was sent to another sinking ship of a division in Southampton, whose whole management team upped and set up in business to replicate what they had been doing for the by now embattled Unispeed group.

I have had 14 jobs since then, some were a lot of fun, some less so. Some I am embarrassed about in hindsight.  I did learn something from each of them, even if the lessons were simply to never do something again. Some were very financially rewarding and some I spent more money than I earned. I have managed or lead teams as large as 300 and at times as small as me on my own, some of the those colleagues have become life long friends. I have a couple of times joined a completely different industry with differing mores and ways of doing business, that is tough and ultimately not easy to do successfully. So the one conclusion is that you probably need to be thoughtful about making a commitment to a job when you are young, as it tends to direct you down a path that guides or constrains the future career options. I always wanted to work internationally and escape the rainy little island of home so on balance when I sold my soul for the used maroon Cortina that was the bargain that I made and I am happy I did.

On the 8-track this shoulda/coulda been playing.